Terms of Service

Legal terms and conditions for using Ndumche

Effective Date:
Last Updated:

Agreement to Terms

By accessing or using Ndumche ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

⚠️ Important Notice

These terms constitute a legally binding agreement between you and GreatMike Foundation. Please read them carefully before using our service.

About Ndumche

Ndumche is a dating platform operated by GreatMike Foundation, designed to help users in Cameroon find meaningful relationships. Our service is available at ndumche.com and through our mobile application.

Service Details

  • Target Market: Cameroon
  • Service Type: Dating and relationship platform

Eligibility

Age Requirements

  • You must be at least 18 years old to use Ndumche
  • You must be legally able to enter contracts under Cameroonian law
  • Minors are strictly prohibited from using our service

Account Registration and Security

Acceptable Use

✅ You May:

  • Create an authentic profile representing yourself
  • Upload appropriate photos of yourself
  • Communicate respectfully with other users
  • Use the service to find genuine connections
  • Report inappropriate behavior or content

❌ You May Not:

  • Harassment: Engage in bullying or intimidation
  • Fake Information: Provide false information or impersonate others
  • Inappropriate Content: Share explicit, violent, or offensive content
  • Commercial Use: Use platform for business or advertising
  • Spam: Send unsolicited messages or engage in spam
  • Illegal Activity: Use service for any illegal purposes

Content and Conduct

Your Content

  • You retain ownership of content you post
  • You grant us license to use, display, and distribute your content
  • You are responsible for all content you share
  • Content must comply with Cameroonian laws and community standards

🚫 Prohibited Content

Nudity or Sexual Content:

Explicit sexual images or content

Hate Speech:

Content targeting individuals or groups based on protected characteristics

Violence:

Threats, graphic violence, or promotion of harmful activities

Illegal Content:

Content that violates local or international laws

Copyrighted Material:

Content you don't have rights to use

Payment Terms

Subscription Plans

Weekly Premium

10 XAF

Perfect for tryings premium features

Monthly Premium

1500 XAF

Most popular option

6 Months Premium

7000 XAF

Best value (save 2 months)

Payment Processing

  • Payments processed through Mobile Money (MTN Mobile Money, Orange Money)
  • All fees are in Central African Francs (XAF)
  • Prices subject to change with 30 days notice
  • No refunds except as required by law

Auto-Renewal

  • Subscriptions automatically renew unless cancelled
  • Cancel anytime through account settings
  • Cancellation takes effect at end of current billing period
  • No partial refunds for unused portions

Privacy and Data Protection

Information Collection

  • We collect information as described in our Privacy Policy
  • You consent to our data practices by using the service
  • We implement security measures to protect your data
  • You can request data deletion by deleting your account

Data Sharing

  • Profile information is visible to other users
  • We don't sell personal information to third parties
  • We may share data as required by law or for safety purposes

Safety and Community Guidelines

Our Commitment

  • We strive to maintain a safe, respectful environment
  • We employ moderation tools and human review
  • We respond to reports of inappropriate behavior
  • We may remove content or suspend accounts that violate our terms

Your Responsibility

  • Report inappropriate behavior or content
  • Block users who make you uncomfortable
  • Meet in public places for first dates
  • Protect your personal and financial information

Intellectual Property

Our Rights

  • Ndumche name, logo, and design are our trademarks
  • The platform's software and algorithms are our intellectual property
  • You may not copy, modify, or distribute our proprietary technology

Your Rights

  • You retain rights to your original content
  • You may delete your content by removing it from your profile
  • Account deletion removes most of your data from our systems

Termination

By You

  • You may delete your account anytime through settings
  • Account deletion is permanent and cannot be undone
  • Some data may be retained for legal compliance

By Us

We may suspend or terminate your account if you:

  • Violate these Terms of Service
  • Engage in illegal activity
  • Harass or threaten other users
  • Create fake accounts or profiles
  • Attempt to circumvent our systems

Disclaimers and Limitations

Service Availability

  • We strive for 99% uptime but cannot guarantee uninterrupted service
  • Maintenance and updates may temporarily affect availability
  • We are not responsible for internet connectivity issues

User Interactions

  • We are not responsible for user behavior or interactions
  • Users are responsible for their own safety when meeting others
  • We cannot guarantee the accuracy of user-provided information
  • Relationships and outcomes are between users

Limitation of Liability

  • Our liability is limited to the amount you paid for the service
  • We are not liable for indirect, incidental, or consequential damages
  • We do not guarantee specific results from using our service

Governing Law

These Terms are governed by the laws of Cameroon. Any disputes will be resolved in the courts of Cameroon, specifically in the South West Region.

Jurisdiction Details

  • Governing Law: Laws of the Republic of Cameroon
  • Jurisdiction: Courts of the South West Region, Cameroon
  • Language: Proceedings may be conducted in English or French

Changes to Terms

We may modify these Terms at any time. We will notify users of material changes through:

  • Email to registered users
  • In-app notifications
  • Website notices

Continued use of the service after changes constitutes acceptance of new terms.

📢 Important

You will have 30 days from notification to review any changes. If you disagree with the changes, you may delete your account before they take effect.

Contact Information

Questions or Concerns

  • Email: support@ndumche.com
  • Business Hours: Monday-Sunday, 24/7hrs

Legal Notices

For legal matters, send written notice to our registered address above, marked "Legal Department."